Privacy Policy

Effective date: May 8, 2026

This Privacy Policy explains how TendersPortal and Tenderapp collect, use, store, and protect personal information when you use our website at https://tenders.ajirazetu.tz and our mobile application.

1. Information We Collect

We may collect the information you provide directly to us, including your name, email address, phone number, account details, profile information, company information, tender preferences, application activity, uploaded documents, and messages sent through the platform.

We may also collect technical information such as device type, browser type, IP address, app usage activity, log data, and notification-related identifiers required to deliver platform features.

2. How We Use Information

We use your information to create and manage accounts, provide tender discovery and application features, send alerts and notifications, improve platform performance, respond to support requests, maintain security, and comply with legal obligations.

3. Documents and Profile Data

If you upload resumes, business details, profile summaries, certificates, or related documents, we use that information only for providing platform services, profile completion, tender participation workflows, and account functionality you request.

4. Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate the platform, with authorized users or organizations where platform functionality requires it, or where disclosure is required by law, regulation, or valid legal process.

5. Notifications and Communications

We may send account-related messages, tender alerts, security notifications, application updates, and service announcements. You can manage available notification preferences through your account or device settings where supported.

6. Data Retention

We retain information for as long as needed to provide the service, maintain business and legal records, resolve disputes, enforce agreements, and meet regulatory requirements.

7. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law and operational requirements. You may also contact us if you want to update account information or raise a privacy concern.

9. Third-Party Services

Our platform may use third-party services for hosting, analytics, authentication, notifications, payments, or file handling. Those services may process data on our behalf in accordance with their own obligations and applicable law.

10. Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children through the platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

12. Contact

If you have questions about this Privacy Policy or your personal information, please contact us through the website contact page at Contact Us.